As part of my work with T.G.I. Friday's, I took on the responsibility of developing three impactful presentations aimed at enhancing the brand's social media presence in local communities. The primary focus was to empower overseas markets by leveraging the potential of social media platforms effectively. However, it was crucial to strike a balance between providing valuable information and avoiding overwhelming employees with an information overload, considering the diverse locations where the presentations would be delivered.
One of the key challenges I encountered was ensuring that the presentations remained fresh, innovative, and aligned with the brand's identity. It was essential to deliver content that resonated with the target audience while staying true to T.G.I. Friday's established brand guidelines.
The result of this initiative was a significant increase in traffic to T.G.I. Friday's restaurants worldwide, indicating the success of our efforts. By equipping the marketing team with actionable insights and strategies, we empowered local communities to better connect with their target audience, fostering engagement and driving business growth through optimized social media utilization.