SNHU
Accomplishments

Accomplishments During My Tenure at SNHU

My Roles and responsibilities:

In my role, I provide strategic leadership by defining the UI/UX vision, strategy, and roadmap in alignment with the company's goals. Collaborating with cross-functional teams, I integrate UI/UX efforts into the product development process. As a team leader, I mentor and guide UI/UX designers, researchers, and professionals, ensuring consistent high-quality design output. I champion user-centered design through research, usability testing, and analysis, creating personas, user journeys, wireframes, and interactive prototypes. I drive the creation of design systems for a cohesive visual language and work closely with product teams to translate business requirements into engaging user experiences. I identify opportunities for innovation, communicate design strategies to stakeholders, and collaborate with QA teams to ensure accurate implementation of design specifications, guaranteeing the intended user experience in the final product.

My team:

My amazing team comprises individuals from diverse backgrounds and skill sets, including those underutilized in their previous roles. I've received rave reviews from my team, and testimonials on my LinkedIn page provide additional insights. During my tenure at SNHU, I promoted several team members and facilitated the transition of a lead designer into management. I facilitated upskilling initiatives for every team member and established a clear career ladder, fostering open and honest conversations about roles and responsibilities.

Mentorship:

SNHU, being primarily an academic institution, lacked experience in product development methodologies and product design. They recruited me to mentor various departments and individuals, designing upskilling programs to enhance workforce efficiency. I conducted multiple workshops, transformed into learning modules, both online and in-person across the dispersed U.S. workforce. I mentored numerous product managers, researchers, product designers, and managers, reassessing their processes. Senior management entrusted me with breaking down silos and creating a more cohesive project experience for the future.

Something interesting

My Accomplishments

Something interesting
Establishment of a Career Ladder for Creatives
Developed a structured career progression framework to empower creative professionals within the organization, fostering growth and recognition.
Creation of Robust Product Design Processes
Implemented streamlined and effective processes for product design, ensuring a cohesive and efficient approach from concept to execution.
Development of Upskilling Courses
Designed comprehensive upskilling programs catering to various skill levels, enhancing the expertise of team members and aligning them with industry best practices.
Inception of "Level Up" (Foundational Product for Overall Ecosystem)
Conceptualized and brought to life "Level Up," a foundational product integral to our overarching ecosystem, serving as a cornerstone for further innovations.
Implementation of PLA (Application Currently Utilized by Registrars)
Spearheaded the creation and implementation of a cutting-edge application tailored for registrars, significantly enhancing efficiency in processing and management tasks.
Creation of Backend Platform for Staff Members
Developed a robust backend platform, empowering staff members with efficient tools and resources, optimizing their workflow and productivity.
Integration of AI and Machine Learning
Successfully integrated artificial intelligence and machine learning technologies into our products, enhancing their capabilities and providing users with intelligent, data-driven solutions.
Development of Nurse Upskilling Platform
Engineered a specialized platform to upskill nurses, offering targeted training modules and resources to enhance their professional skills and knowledge.
Introduction of Handhold System for Students and Staff
Implemented a comprehensive handhold system, providing valuable support and guidance to both students and staff members, ensuring a seamless experience within our educational environment.
Successful Integration of Newly Acquired Company
Led the seamless integration of a newly acquired company within our space, ensuring a smooth transition and alignment with our organizational objectives and values.