Overview:
The AMS Licensing system by Kalkomey streamlines the management of licenses for government and state agencies, offering secure interfaces for administrators, sales agents, and customers. It provides real-time access to licensing data, enabling agents to upsell while freeing up administrative resources. Key features include hunting and fishing license management, HIP registration, permits, merchandise sales, and point-of-sale solutions. The platform supports various licensing configurations and auto-renewal options, all accessible through a web-based interface.
Objective:
To create a modular, customizable platform, offering an À la carte experience tailored to each state’s needs.
Achievements:
Developed a strategy for a customizable experience, incorporating user research. Designed a guided onboarding process to support new users and agency employees.
